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Frequently Asked Questions
How We Rate Our Refurbished Phones
Very Good
Moderate Wear
A refurbished device that is 100% fully functional.
Scratches may be visible on the screen from arm's length, plus minor dents. Exceptional value.
Excellent
Minimal Signs of Wear
A refurbished device that is 100% fully functional.
Screen in good condition, with very minor scratches/scuffs not visible at arm's length.
Ex Demo
Like New
100% Fully Functional.
The device is in 'As New' condition with very faint to no marks on the device.
New
Brand New
Never used and come with their full Australian Manufacturer's Warranty. Some might have been opened for quality checks, but they have never been activated.
Price Beat Guarantee
Found a better deal somewhere else? We’ll beat that price by $10!
Battery Life Guarantee
Min 80% battery health guarantee on all devices
Free 12 Months Warranty
All our devices come with 12 month OzMobiles warranty
30 Day Risk-Free Returns
30 day risk-free returns for faulty or change of mind
Price Beat Guarantee
Found a better deal somewhere else? We’ll beat that price by $10!
Battery Life Guarantee
Min 80% battery health guarantee on all devices
Free 12 Months Warranty
All our devices come with 12 month OzMobiles warranty
30 Day Risk-Free Returns
30 day risk-free returns for faulty or change of mind
