A hand holding an iPhone out with a cracked screen.

There is nothing quite as devastating as breaking your phone. Whether you’ve accidentally cracked or shattered the screen or dented the body, it can end up costing a pretty penny to fix.

However, in the world of smartphones, one manufacturer is notoriously more expensive when it comes to repair costs than others. Although the exact price will depend on factors like the technician and level of damage, it usually costs more to repair an iPhone than an Android device. A combination of factors contributes to why iPhone repairs typically cost more than other phone brands. These include the use of proprietary parts and limited third-party access. Android phones are much more open with their hardware and software, which makes repairs easier.

Smartphones, especially iPhones and their higher-end models, are expensive investments. So, wanting to be better informed when it comes to a common iPhone repair, how much it costs, and when you should repair vs replace is normal. 

This article covers everything you need to know about repairing your iPhone. This also includes how long repairs usually take, whether it’s worth going to a third-party retailer, and the benefit of buying refurbished if you opt for a replacement.

Common iPhone Repairs and Their Cost

According to a number of smartphone repair shops, the most common iPhone repair services are for:

  • Cracked screens

  • Battery replacements

  • Water damage

  • Charging port issues

  • Broken camera lenses

The cost of a common iPhone repair for these issues will depend on a variety of factors. These include whether the device is covered under warranty or AppleCare+. The severity of the damage and the model will also play a major role in the price of the repair.

If you aren’t covered by warranty or AppleCare+, a repair at an authorised repair centre or an Apple Store will generally be more expensive than a third-party repair shop. Generally, the newer the iPhone model, the more expensive the repairs are likely to be, too.

This is because newer iPhone models feature more complex, advanced technology, which costs more to replace. Below, we’ve outlined the average cost to repair a few of the common iPhone problems.

Base iPhone 16 repair costs:

  • Cracked screen (front only) - $279

  • Back glass damage: $169

  • Cracked screen & back glass damage: $399

  • Battery replacement: $99

  • Rear camera glass: $169

  • Other damage: $549 (e.g., water damage)

The repair costs for the other iPhone 16 series models, like the Plus, Pro and Pro Max, would be more expensive. It’s also important to remember that this is just an estimate. Prices will vary depending on:

  • Whether your repairs are covered by warranty and/or AppleCare+.

  • If you’re taking your phone to an authorised repairer or a third-party business.

  • The severity of the damage. For example, a small crack versus a shattered screen.

  • The location of the repair business. Stores in affluent areas may charge more.

Repair Time

A person repairing two white iPhone screens.

The timeframe for iPhone repairs will depend on a few factors, like parts availability, the severity of the damage, and whether you go to a first or third-party repair service. Generally, a common iPhone repair for a newer model should be possible within a few hours.

For example, if you only break the glass of your iPhone’s screen and don’t damage the AMOLED, the repair might be as quick as 10 minutes. If the damage has impacted internal components, it might take up to a few hours.

If you’re planning to go to an Apple Store for repairs, they usually offer quick turnaround times. For most problems, you can expect to have your phone back within an hour or two. If you’re mailing in the phone for repairs, including shipping times, it might take 3-5 business days.

When To Replace Vs. Repair iPhones

If you’ve ever had to watch your phone drop into water or fall and smash onto the pavement, you’ve probably asked yourself the question: Is it worth repairing, or should I replace it?

Well, there is no simple answer. When deciding whether you’ll repair or replace a damaged phone, there are a few critical aspects you should consider. Before spending hard-earned money on a replacement, you should assess the phone. Check:

  • If the damage is only cosmetic. E.g., a scratch or dent on the body.

  • If there’s any critical external damage, like a cracked screen or broken lens.

  • If the phone is fully functional and running properly.

  • If the internal components seem to be impacted in any way. For example, the audio is not playing properly, or the mic isn’t working.

The extent of the damage will be one of the main factors to consider when deciding whether to repair or replace the device. The more severe the damage, the more it’ll cost to repair unless you have a warranty.

The general rule of thumb is that if the repairs will cost close to or more than the price of the device brand new, replace it. Similarly, if the phone is likely to have impaired function even after repairs (like a dodgy speaker), replace it. 

You should also consider the age of your phone when deciding whether you’ll repair or replace it. If you’ve already had the phone for two or more years and were planning to upgrade, a broken screen is a good excuse to get a new iPhone. 

Regardless of a broken screen or water damage, signs that you might need to upgrade your phone include:

  • The phone is no longer supported by the manufacturer.

  • The touchscreen is no longer responsive.

  • Opening and switching between apps is laggy. 

  • The camera takes a long time to capture and process photos.

  • Apps are dropping support for your iOS version.

Finances should also play a significant role in your decision, especially if you’re on a budget. When you’re choosing between a repair and a replacement, you want to make sure that you’re getting the best value for your money as possible.

If you are leaning towards a replacement, it might also be worth looking into refurbishment programs. Many phone manufacturers and third-party refurbishers will allow for trading in old phones (even if they’re damaged) and put credit towards a new device. Some refurbishers will even offer cash for damaged phones. If you’re considering a replacement, it might also be worth looking at refurbished iPhones. They’re a great, cost-effective alternative, and it’s common to find even the latest models available second-hand. 

Ultimately, whether to repair or replace an iPhone will come down to personal preference. 

Buy the Latest iPhones at OzMobiles

Three iPhones laid out on a marble bench. Two of the iPhones are blue and one is black. They are all screen down.

For the best deals on reconditioned iPhone devices, choose OzMobiles. We pride ourselves on our prices, so if you find a better price somewhere else, we will beat it by $10* (terms and conditions apply).

The latest iPhone 16 series is also part of our refurbished phone selection, including the new 16 Pro and 16 Pro Max. All the devices we sell also come with a free 12-month warranty, battery health guarantee, and a 30-day risk-free return period.

So, if there are any concerns or you need a repair within the warranty period, you can reach out to our team for support. We also provide options for an extended 24-month warranty that also covers accidental damage. 

OzMobiles is also a one-stop shop for all things Apple. Along with iPhones, we also stock accessories, including cases and chargers. Our store also stocks other devices part of the Apple ecosystem, including smart watches, iPads, and MacBooks.

If you have any questions about our iPhone range or need help finding the right device for you, contact us today. The OzMobiles team would love to hear from you.

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