Spotting a good deal on second-hand phones isn’t always easy, especially if you’re looking to get the best value for money. There are so many factors to consider when searching for the right device, like the features you want, the condition, and even additional accessories.
Before even delving into spotting deals, you need to decide on the model and brand you want. The problem isn’t the lack of deals when looking for second-hand devices but actually finding a trustworthy seller and deciding on a phone when there’s so much range and variety.
When buying used, there is always the unfortunate possibility that the device is being sold by an untrustworthy seller and isn’t in the described condition—or worse, it’s a scam.
When buying second-hand, it is typically safer to look into refurbished devices. This is because refurbished phones, while technically being used or second-hand, aren’t the same. Instead, they’re typically sold by a reputable seller and undergo a refurbishing process to ensure the phone is fully functional and running optimally. It’s possible to find deals on refurbished phones, including the latest model iPhones and Samsung Galaxy devices, that are just as cost-effective as second-hand ones.
How To Avoid Being Scammed When Buying A Second-Hand Phone
While buying second-hand can be a great way to save money on a phone and get a quality device, it does come with risks. Unfortunately, scammers always look for opportunities to make money and exploit unsuspecting buyers.
The Australian Bureau of Statistics reports that 2.5% of people (out of 514,300) experienced a scam. By taking the right precautions, you can protect yourself when buying a second-hand device and make a smart, secure, and informed purchase.
- Find a trusted seller or use a trusted resale website. Sticking to reputable and well-known resale websites or platforms to buy a second-hand phone online with buyer protections can help minimise potential scams.
- Avoid using cash whenever possible when buying a second-hand device in person from Facebook Marketplace or Gumtree. Instead, use a platform like PayPal so it’s possible to get buyer protection if the phone is faulty or not as described.
- If you buy from websites like Facebook Marketplace or Gumtree, always try to arrange a local meet-up with the seller. That way, you can always inspect the phone and ensure it’s fully functional before finalising the purchase.
- If you’re buying the phone online, always request high-quality and clear photos/videos of the device before purchasing. Clear photos and videos will help you assess the phone’s condition more easily. If the seller mentions any scratches or dents, be sure to ask for close-ups.
- Don’t ever ignore red flags. If the seller doesn't answer certain questions, or you get a bad feeling in your gut—trust it. The last thing you want is to get scammed or purchase a faulty device.
- Before making a purchase, if possible, check for reviews for the seller or store and the ratings for both the seller and the product.
- If you’ve bought the phone from a person and not a reputable refurbished store—always check if the phone is blacklisted or stolen. You can do this by checking the phone’s IMEI or serial number online to confirm it isn’t reported stolen, lost, or blacklisted.
How To Find A Good Refurbished Phone Seller
In most cases, buying a second-hand phone should be safe. However, we recommend buying ‘refurbished’ if you want added security. Refurbished devices are second-hand or ex-demo phones that undergo a process to ensure every component is fully functional, running optimally and restored as close to new as possible.
Finding a good seller is key when shopping for a refurbished phone. There are a few things you should keep an eye out for when looking at sellers, including their refurbishment process, grading system, and customer support options. These tips will help you with finding the perfect seller:
Refurbishment process
A huge green flag is if a refurbished phone seller is transparent about the refurbishment process the devices they stock go through.
Quality assurance
When searching for a refurbished phone, always check if the seller has quality assurance in place, like a warranty and return policy. Not only is this helpful for buyer protection if something goes wrong, but it also shows that the seller is confident in their product.
Service & Support
When deciding on a refurbished phone seller, a crucial aspect is whether they offer any customer support and service. Go with a seller that offers responsive customer service through support channels like phone, email, or live chat.
Reputation
One of the best ways to spot a good refurbished phone seller is by their reputation. Check for customer reviews on websites like Product Review or their company page on Google. We recommend only going with sellers that have 4–5 stars.
How To Spot The Best Value For Money Deal
It requires research, careful evaluation, and patience if you’re wondering how to spot the best value-for-money deal when shopping for a second-hand phone. Here are a few tips to help you get the best deals possible:
Research market prices
Check the going rate for the phone model you’re interested in, and check various websites for deals.
Wait for sales
Even second-hand phone sellers, like OzMobiles, run sales on devices for events like Christmas, End of Financial Year Sale, and Black Friday.
Look for added value
Check if the phone comes with the original accessories, such as charger cables, and any additional accessories, such as cases and earphones.
Warranty
If you want the best possible value-for-money deal on a second-hand device, we also recommend keeping an eye out for warranties and return policies.
Avoid Scams And Buy Refurbished Phones at OzMobiles
For refurbished phones from reputable sellers in Australia, you can trust the OzMobiles team. OzMobiles prides itself on offering great deals on second-hand phones, including the latest iPhones, Samsung Galaxy phones and Android devices. If you find a better price elsewhere, we’ll beat it by $10 (terms and conditions apply).
All the second-hand phones we sell undergo an extensive 72-point quality check during the refurbishment process. A qualified technician thoroughly checks the phone, and any defective components are replaced and repaired using industry-standard tools and genuine parts.
When you shop with us, you can shop with confidence. All our devices come with a free 12-month warranty and a 30-day risk-free return period. So, if you run into any issues with the phone or have a change of heart, you can contact our team for support.
If you have any questions about our refurbishment process or the devices we stock, feel free to contact us. The OzMobiles team would love to answer any of your questions and connect you with the perfect device.
